Are you licensed and accredited? By whom?
- Yes, we are licensed by Department of Public Health in Illinois.
Is your agency bonded? Is your workers bonded?
- Yes, our company bonded and ensured. Our workers work as an independent contractor.
How long have you been in business?
- We have been in this business for 12 years, since May 2004.
Do you accept Medicare?
- Unfortunately, we do not accept Medicare, only private pay ( cash, checks).
Once the caregiver selected, how do we pay?
- Workers are paid directly by the family.
What is your screening process when hiring workers?
- We take this process very serious and check all background history of potential future employee’s, we check criminal background(fingerprints) thru the police, check all references( professional and personal), we make sure they all go thru out our annual training program that consists of 8 hours of training.
Do you find replacement if your worker is ill or on vacation?
- Yes, we always provide substitutes for our workers whether they are need to take day off or emergency situations.
How soon can a worker begin?
- Within 24 hours or possibly the same day.
Can your agency provide me with references on you and your workers?
- Absolutely, upon request we will provide you with all information that you require.